Wednesday, December 15, 2010

Customer Service

Don't you love good customer service and find bad a stress factor? Whilst at Southern Sun hotel with Joanne, the resturant superviser questioned our payment. I told them it included breakfast and 2 minutes later she came back and said sorry their mistake all was fine! The lady flipping the eggs stood out as she had the personal touch! Yesterday had a banking problem and although the lady was pleasant she was clueless to my issue and it led to visiting another branch today. This time the guy was both pleasant and knew what I was talking about. He went out of his way to sort me out and with a smile all the time. I rate places mostly based on customer service. It is people you remember!

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